Digital Transformation for Higher Education
With over 20 years’ experience in Higher Education, Mark has worked across accommodation, student records, and admissions & enrolment, with a strong and sustained focus on Admissions. He led the Admissions workstream for a major Student Records System (SRS) replacement, acting as both Subject Matter Expert and Admissions Business Lead. His work centred on admissions process and policy, system configuration, development, testing, reporting, and staff training, with a consistent emphasis on accuracy, compliance, and operational improvement. As an Analyst Developer at PACT, Mark works closely with colleagues and partners to design, build, and support data integrations and system solutions. His role combines technical delivery with detailed analysis, ensuring data accuracy, robust testing, and well-defined processes. He collaborates across teams to drive change through insight-led development, supporting project planning, delivery, and continuous improvement while building strong, trusted relationships with university partners.
Mark is a naturally curious and technically minded problem-solver with a strong interest in software, automation, and data-driven solutions. Outside of work, he enjoys building web apps and tools, experimenting with new technologies, and maintaining a personal portfolio of projects. Mark is a keen film enthusiast and enjoys model building and painting, particularly learning new techniques through community groups.
