Digital Transformation for Higher Education
With more than 20 years’ experience in Higher Education, Chris has led institutional change and improvement across the student lifecycle. Her experience spans recruitment, admissions, registry, research, and student services. Over the past ten years, she has delivered major transformation programmes, including Student Record System implementations and student service redesigns. She is passionate about blending people‑centred system, policy, and process design, to help universities understand their problems, improve their services, and embed sustainable ways of working. Chris plays an important role in orchestrating complex business change initiatives across major transformation programmes; advocating for a people-first approach to digital transformation, partnering with stakeholders to turn strategic objectives into actionable and impactful change strategies. Chris excels at designing and executing comprehensive change management frameworks, producing compelling communications, evaluating organisational impacts, and ensuring seamless business readiness, delivering lasting improvements and enabling partners to navigate change with confidence and clarity.
Chris lives by the coast in Devon, where she enjoys researching the history of her Edwardian home whilst (attempting) to restore and renovate it.
When she isn’t busy with home improvement projects, Chris can be found exploring the beautiful South West with long walks on Dartmoor and along the scenic Devon and Cornwall coastline.
In addition to her love of the outdoors, Chris enjoys challenging Escape Rooms, which she tackles with enthusiasm but varying degrees of success!
