Chloe Straw
People & Operations Lead

Before joining PACT Solutions, Chloe built her career in operations and business management within recruitment and investment environments. Throughout her career, Chloe has played a key role in scaling business operations, improving internal processes, and supporting growth. Chloe has extensive experience across recruitment delivery, people operations, and systems improvement, with a strong track record of bringing structure and efficiency to fast-paced, growing organisations.

At PACT Solutions, Chloe leads People and Operations, working closely with the leadership team to strengthen how the business hires, onboards, and supports its people while improving internal operational systems and processes. She plays a central role in scaling the organisation, owning end-to-end recruitment delivery and aligning hiring with project demand and business growth. Alongside people operations, Chloe focuses on improving internal systems and ways of working internally. She is particularly focused on building clear, scalable processes, increasing operational discipline, and ensuring strong coordination across the business to support high-quality delivery.

More About Chloe

Based in Bristol, Chloe is a self-confessed foodie who enjoys exploring the city’s restaurant scene and discovering new places to eat. Outside of work, she loves travelling with her young family and staying active, whether that’s triathlons, playing netball or running around after her toddler!

chloe.straw@pact-solutions.co.uk