PACT Solutions is a leading digital transformation consultancy for the higher education sector.  
‘We help universities modernise their systems, improve data integration, and enhance the student experience through innovative, tech-driven solutions. With a focus on value and impact, we are known for our ability to deliver transformation at pace and scale tailoring our services to meet the needs of HE institutions’. 

Due to the growth of the business we are looking to expand our team with a skilled and motivated Business Change Manager .   

During, and beyond this project, you’ll also contribute to our broader consulting services -supporting business development, shaping digital strategies, and helping universities across the UK transform the way they operate.  

The Role 

This is a fantastic opportunity for a versatile and proactive Change professional to make a significant impact with both our partners and internally at PACT Solutions. Alongside leading change initiatives, you will take on broader consultancy responsibilities, helping to shape our business strategy and support internal growth. 

Key Responsibilities 

Change Management: Lead and manage change initiatives within partner projects, focusing on communication, stakeholder engagement, and ensuring smooth adoption of new technologies and processes. 

Consultancy & Project Delivery: Collaborate with university partners to design and implement strategic solutions that enhance operational efficiency and digital transformation. 

Business Support: Contribute to PACT Solutions’ internal growth by supporting business development, improving internal processes, and assisting with strategic planning. 

Stakeholder Engagement: Develop and maintain strong relationships with partner stakeholders, ensuring clear communication and delivering exceptional service. 

Continuous Improvement: Identify and implement opportunities to enhance project delivery and partner outcomes. 

Who would be the right fit for PACT? Someone who.. 

• Is a real team player who thrives on collaboration and supporting colleagues to achieve shared success. 

• Can demonstrable experience in leading and delivering successful large-scale change initiatives, ideally within higher education or digital transformation contexts. 

• Has strong project management skills with the ability to plan, manage risks, and communicate effectively with stakeholders. 

• Has proven ability to build and maintain strategic relationships with partners and internal teams, fostering collaboration and trust. 

• Demonstrates strong problem-solving skills and a pragmatic approach to delivering effective solutions. 

• Has exceptional written and verbal communication skills; able to clearly convey complex concepts to diverse audiences. 

• Is proactive, adaptable, and able to thrive in a dynamic, fast-paced environment. 

• Has a passion for driving positive change and delivering tangible outcomes for our partners. 

What We Offer 

Competitive salary and benefits package 

25 days holiday plus bank holidays 

Flexible hybrid working arrangements 

Opportunities for career and professional growth and development 

A collaborative and supportive work environment 

The chance to be part of a forward-thinking consultancy making a real impact in higher education 

How to Apply 

To apply, please send your CV and a covering letter outlining your suitability for the role to info@pact-solutions.co.uk